POLY(Plantronics + Polycom) Polycom® VVX® 250

I see many struggle to find the admin password, here's what worked for me:1) Turn on the phone ( you will need o source POE power or a power supply)2) Click the Home key3) Select Settings4) Note the IP address under the Network option5) Enter that number into the browser on a computer in the same network6) You should get a username / password prompt7) enter admin for both username and password8) You're in!I was also able to unlock admin services in the settings menu using the password 'admin'. Watch the mode button to be sure you're entering what you think you are. Hope this helps!Very clean phone, seems brand new. But mine is an OBI version phone, which is not supported by either of the VOIP services I am considering. This was not mentioned anywhere in this product description. Will be returning.

No where on the product description, does it say that you need to purchase a power source, nor does it give you an option to purchase the power source from the seller. You get a phone expecting to be able to hook it up and use it, but its extremely irritating to have to waste more time and order a power source. Very dishonest product description. Others noted item works for a short time and then stops as in my case. 40 days and it dies not work anymore

Ive bought these from like 4 different vendors. some are new, some are not. they can all be factory reset if you know what you are doing. If you are using a service like nextiva, standard software works. if google voice, must be reflashed with OBI operating system.

I bought three Poly VVX 250 phones from Amazon for the business I manage with the intent of manually provisioning them for our VOIP provider, something I have done at least a dozen times before.These phones were new, and arrived sealed in a box. However, they were originally sold to a phone service provider and were pre-provisioned by Poly for that company and secured with a password. So they have a password already set and they will not respond to a factory reset. So you cannot actually use these phones unless you find and use the original customer's phone service. What a waste of time! Poly recommends buying their phones only from authorized distributors just for this reason.

How to set up Google Voice:1. Order one of the only 4 phone models that work with google voice2. Open box to set up phone3. Close box and order power cable – sold separately for…reasons4. Plug in phone and connect to network5. Discover that THE phone that works with google does not have wifi6. Options – order a wifi bridge to plug in OR a 50 foot network cable to string through the house7. Plug phone into wifi bridge and separately purchased power cord and set up on google voice8. Discover that even though you put polycom vvx250 into amazon search, you somehow ordered the version without the x and thus it will not work with google voice9. Return phone and purchase correct model10. Plug phone into power cord and wifi bridge11. Start setting up phone, phone keeps cutting on and off12. Check power cable and discover that the “sold with” power cable is the wrong thing13. Order new power cable14. Plug up phone and start the setup15. Spend hours online with google help desk updating the firmware to something that still won’t connect16. Log into phone’s IP address and get password error17. Shout at innocent person on google helpdesk who has no idea what the password is but that yes, running the firmware update changed it18. Discover that for my security the password was changed from 456 to admin19. Really? That was like my 3rd guess after 123 and user and I’m not a hacker20. Log into phone’s IP using the password admin – all lowercase and update the firmware to the version that was sent to me in a link from google chat support21. Briefly price the cost of installing a land line after receiving ERROR on both noise reduction and non noise reduction versions of firmware22. Walk away for blood pressure reasons and then the next morning…23. Back on the chat with google, given new link with different version of firmware24. Watch with a mix of excitement and anxiety as phone reboots many many times, pauses just long enough to make you think it’s hung up, but then it starts up again25. With no uncertain measure of trepidation make a test call and OMG it actually went through26. Sit quietly drinking coffee and wonder why if there are only 4 very specific Polycom phones that work with google voice, why there aren’t set procedures or hey this is a crazy idea, why doesn’t the damn thing come ready to go

Two things that are absolutely rediculous.It may be an IP phone, but most connections do not provide power, so you'll need to buy the power transformer seperately.Also, the phone will require an Admin Password that they do send you.I spent an hour on the phone trying to obtain the password, just to set up the phone!So you don't have to waste your time... When you are asked for an admin password:*Enter 456, then press the down arrow*Enter your new password, press the down arrow*Re-enter your new password*Press Enter

Purchased 2 of these for a client. The phones looked brand new, and provisioning was easy. 1 phone started to have issues and would reboot. Thought maybe it was a POE issue. Tested and found that the phone was shorting out and did not last more then 2-3 months. Just installed the 2nd phone, hopefully it will last longer.

Good quality phone but I wish it worked with Verizon. Unfortunately to work with Verizon voip, needs Verizon firmware installed. Verizon does not support this phone. Sad I have to return this back to Amazon.